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Krystal Beach Acapulco

3.0 star property
Family fun on the beach, with outdoor pool, near Diana the Huntress

Choose dates to view prices

Photo gallery for Krystal Beach Acapulco

Outdoor pool, pool loungers
Down duvets, in-room safe, blackout curtains, iron/ironing board
Front of property – evening/night
On the beach, sun-loungers, beach umbrellas, beach towels
Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • All-inclusive
  • Room service
The current price is ₹7,279
₹8,735 total
includes taxes & fees
19 May - 20 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room,1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sea view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Mountain view
  • 36.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 km
  • Galerías Acapulco - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.7 km
  • Diana the Huntress - 16 min walk - 1.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Hotel Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

Family-friendly resort near Papagayo Beach
Near Diana the Huntress, Krystal Beach Acapulco provides a beach bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location and sunloungers. Treat yourself to a manicure/pedicure or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and supervised childcare (surcharge)
  • A porter/bellboy, a banquet hall and concierge services
  • Beach umbrellas, a lift and a gift shop
Room features
All 400 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Languages

English, Spanish

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Ritz Acapulco Hotel All Inclusive

  • Pool
  • All-inclusive
  • Kids pool
  • Free WiFi
8.0 out of 10, Very good, 1,007 reviews
The price is ₹14,920
₹14,920 total
includes taxes & fees
1 Jun - 2 Jun
Ritz Acapulco Hotel All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 400 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • La Palapa
  • Lobby Bar

Things to do

  • Children's club
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 400 per person
  • Self-parking fee: MXN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Beach Acapulco?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Krystal Beach Acapulco on 19 May 2025 start from ₹7,279.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Beach Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Beach Acapulco?

Self-parking is available for MXN 250 per day.

What time is check-in at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; check-in end time: 11:30 AM.

What time is check-out at Krystal Beach Acapulco?

Checkout is at noon.

Are there all-inclusive benefits at Krystal Beach Acapulco?

Some rate plans available at this resort are all-inclusive.

Where is Krystal Beach Acapulco located?

Located in Costera Acapulco, this beachfront resort is in the entertainment district and within a 10-minute walk of Parque Papagayo, Papagayo Beach and Condesa Beach. Galerías Acapulco and Plaza Bahia are also within 10 minutes.

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Krystal Beach Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 1009 reviews
Rating 8 - Good. 275 out of 1009 reviews
Rating 6 - Okay. 191 out of 1009 reviews
Rating 4 - Poor. 138 out of 1009 reviews
Rating 2 - Terrible. 141 out of 1009 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and easy to get around
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025

4/10 Poor

Juan

That pool 👍

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

6/10 Okay

Dianette

Liked: Amenities
Disliked: Staff & service
….
Stayed 3 nights in Apr 2025

6/10 Okay

Gilberto

Disliked: Property conditions & facilities
.
Stayed 4 nights in Mar 2025

6/10 Okay

Victor

.
Stayed 3 nights in Feb 2025

6/10 Okay

Daisy

Liked: Amenities
Disliked: Property conditions & facilities
Bar, restaurant, in beach
Stayed 5 nights in Oct 2023

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The elevators don’t work the food ugly and the service bad
Stayed 1 night in Feb 2025

4/10 Poor

Leonardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Look for other hotels first.

3 hours for Check-in, They change 2 times the rooms, and the WC of the last one never work. The fire alarm sound all the nights. The food is not expectacular, is ok for a AIl-I. but the service is good. The pool area is too small for the amount of people
Stayed 3 nights in Jan 2025

10/10 Excellent

Isac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the indoor pools, but they gave me my room after one hour of my check in.
Stayed 1 night in Oct 2024

6/10 Okay

ALEJANDRO

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed trapes in the elevator very bad condition in the building So much noise I the room from the street don’t have a god selling in the windows The bufet was so poor
Stayed 3 nights in Jan 2025

8/10 Good

Salomon

Liked: Cleanliness, staff & service
I read a review that said the staff was the best thing about the hotel and it is true, they do what they can and what is within their reach, unfortunately the hotel fails in several aspects. I went in the low season (beginning of March) and there were 2 events (a wedding and a birthday party) I don't know if the hotel miscalculated but during meal times the restaurants were packed with people having to queue for up to half an hour and once you had gotten a table, the food was gone and you also had to wait up to half an hour for the buffet trays to be refilled, the queues at the 3 bars were the same, queues and more queues.
Stayed 2 nights in Mar 2025

8/10 Good

Andres Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

10/10 Excellent

David Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator not working, no towels, no phone in the room ,room not nice. I order towels and they tell me in 10 mts and pass 1 hour already
Stayed 1 night in Dec 2024

4/10 Poor

Maria Alejandra

The room was already occupied when we arrived and the attendant Alejandro was really rude. The shower didn‘t have a courtain so the whole bathroom was wet after taking a shower. At least one of the four elevators was always unavailable. My booked a room with breakfast included and they always told me I had to pay (after checking i was told it was a mistake but three times was too much). I‘m really dissapointed because pur experience two years ago in Hotel Krystal in Puerto Vallarta was totally different.
Stayed 3 nights in Jan 2025

2/10 Terrible

JESUS IVAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hopefully they hire more people to attend next tim

Very disappointed with the check in and check out processes. It took me 3 hours the check in and 2 hours the check out and when I tried asking for all inclusive the next morning, I had to make another line for 1 hour… terrible to waste time in your vacations. Hotel and waiters were ok but the children’s water pod was dirty and in the Tobogan no one was looking at kids safety, anyone could use it and little kids might get hurt if no security standards are set. The Oxxo was ok but if you buy something there, then you cannot eat it or drink within the hotel areas… then why is is inside the hotel?
Stayed 2 nights in Jan 2025

2/10 Terrible

Xochitl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the worst place I have been too. No a/c light went out. Extremities loud and dirty. Staff was horribly, would never recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los aspectos
Stayed 4 nights in May 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio de limpieza en las habitaciones exelente, todo el.prrsonal de servicio muy atentos y muy amables.
Stayed 2 nights in Apr 2025

6/10 Okay

Edith

Liked: Cleanliness, amenities, property conditions & facilities
Los de seguridad regañan por todo, es bonito y limpio el lugar, pero para el costo hay lugares con mejores vistas y espacio . El espacio es reducido en todo, piscinas ,lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar
Stayed 3 nights in May 2025